SHIPPING AND DELIVERY
We are proud to offer international shipping services to over 185 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS, FedEx, or DHL, based on your choice
Do you ship worldwide?
Yes. We provide shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive at your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Amazonia Family (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://amazoniafamily.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thank you very much it's nice after I leave comments
Normally, I liked these leggings. The print is not very bright, but look good! The fabric is thin, stretch, I will wear under light tunics and long T-shirts. At a height of 172 cm 46 RR came well, and along the length including (91 cm OB, 63 cm OT, 52 kg). Stitched neatly, look original.
Walked a month and a half, tracked partially, well, what price are such and lasins, but in the store such a little more expensive cost, I weigh 80 kg and my thighs are not small, the size suits me, but when you dress them on the Pope and straps strongly shines through, if you are thin, then maybe they will not shine through, On the street, I probably will not wear them. And so the store thanks!
Leggings thin do not shine through, stretch at 50 size fit
Excellent !! Like a picture and descripion. Thanks store
Received in 26 days I haven't tried it yet but it's not the first time I 've bought these leggins and I 've never repentant, i'm sure this time either because they favor a lot and are very comfortable and practical I recommend them to you
At 48R. I ordered L, on the marking L-XL, it was possible for a smaller size. Order took 1,5 months
They are very comfortable, measure 1,61, p that 71 kg, buy L. look young, at first glance. but are very elastic, that if the more stretch, more transparent. recommend, tent and store 100%
received the item and were lovely and fit great, however they have laddered like a pair of tights at the back
I love those leggings!! This is the third pair I've bought. Thanks Aliexpress!! They are so comfortable!!
Delivery city. Симпатичні by розміру підійшли, think і менші підійшли B, stench добре тянуться. Talia 78 about 93 Rist 164. Gortayu, Bo with a stock of a centimeter more than 10 (s). svidovyatsya. I recommend.
Excellent leggings for the house. At 42, ordered s, sat perfectly, the track is tracked.
Leggings received in a plastic envelope. Leggings identical to the description: Looks like jeans. It is a little too long at the waist and legs. But it is not transparent and comfortable to wear! The chosen size suits me. I recommend it.
hello store today i got my leggings very nice i will oder more i am happy i recommend seller
very best product. it took 22 days reached Sri lanka
Leggings stretch well, I wear the size s-m, sat perfectly, do not shine through when putting on) delivery about 3 weeks in St. Petersburg! Thanks to the store and Ali)
Great leggins but only for home using. Really thin and long.
Fits nicely, stretchy, pleasant material. Not too thick or thin, just perfect.
As described. Fine fabric as they are leggins, a little shiny but if well placed they look like jeans. The right size. Not transparent (although in the photo it may look like) if the size is ok, unless you stretch it out a lot. For the price is a good product. Well packed and correct shipping